So great to see so many DPP Coaches and Coordinators attend the June 23rd, 2020 NDPP Webinar, “Keep Them Coming Back: Resources for Coaches to Enroll and Retain Participants in Lifestyle Change Programs”! As your State of Wellness Community Manager, I am happy to share some of the key “take aways”!
What was this webinar about? The CDC tells us that a couple challenges that tend to rise to the top for so many providers is engaging participants to enroll– and motivating current participants to “come back”– especially during the second six months when participants transition to monthly meetings.
It was exciting to hear about the recently updated NDPP CSC (Customer Service Center). Tools and Resources are newly organized and updated; and the search for these has been streamlined. All of these wonderful resources can be found on the State of Wellness Resources page.
So let’s take a look at what was shared:
- NDPP Customer Service Center
- Did you know that a webinar poll revealed that approximately 70% of webinar attendees were unaware of this great resource? Here is a quick peek…The Home page: easy to navigate, a search bar to quickly find a resource, and “click on tiles” for easy access to main NDPP resource categories.
2. Specific Tools/Resources to Enroll and Retain Participants–The following newly developed NDPP resources support these efforts!
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- Program Champion Toolkit– The Program Champion Strategy was designed to support existing recruitment and outreach activities for your National Diabetes Prevention Program (NatDPP) lifestyle change program. It uses current and past program participants as Program Champions to help recruit new participants into your lifestyle change program. Guidebooks and Program Champion training/engagement resources are included.
- Personal Success Tool-The Personal Success Tool (PST) is an easy-to-use interactive web-based resource to help National DPP lifestyle coaches increase participant retention. Help people with prediabetes or at risk for type 2 diabetes stay in the lifestyle change program throughout the entire year. Send your program participants motivational modules that are tailored to the session you are covering to reinforce program content in a timely way.
- On Your Way to Prevent T2- One of the key messages shared during the webinar is that there are valuable resources we can share with those participants who find themselves on a DPP class wait list or who may be eligible, but don’t feel “ready” to join. The On Your Way to Prevent T2 resources helps these individuals “jump start” their healthy lifestyle by using a “small steps to success approach” and other behavioral science techniques. Many who originally don’t feel ready to join, often find themselves motivated to take that step to join your DPP! And those on a wait list often experience improvements in their lifestyle, increasing their motivation and commitment to making long-lasting lifestyle change.
- Diabetes Self-Management Education and Support (DSMES) We can provide a bridge for those interested in joining the DPP, but find themselves ineligible due to a T2 diagnosis. DSMES services will help these individuals:
- Make better decisions about their diabetes.
- Work with their health care team to get the support you need.
- Understand how to take care of themselves and learn the skills to:
- Eat healthy.
- Be active.
- Check blood sugar (glucose).
- Take medicine.
- Solve problems.
- Cope with the emotional side of diabetes.
- Reduce their risk of other health problems.
- Program Champion Toolkit– The Program Champion Strategy was designed to support existing recruitment and outreach activities for your National Diabetes Prevention Program (NatDPP) lifestyle change program. It uses current and past program participants as Program Champions to help recruit new participants into your lifestyle change program. Guidebooks and Program Champion training/engagement resources are included.
**Visit the State of Wellness today…so many resources to support your DPP team and the NDPP Resources you’ll need to start, sustain, and expand your DPP!
Slide Credits: 6/23/20 NDPP Webinar: “Keep Them Coming Back: Resources for Coaches to Enroll and Retain Participants in Lifestyle Change Programs”. Presenters: Joshua Petty, MBA, Health Communications Specialist, DDT, CDC; Nancy Silver, BA, MS, Health Communication Specialist, DDT, CDC; Leslie Ross, MPH, CHES, ORISE Fellow, DDT, CDC.